Straight answers for shipper teams

Move freight with fewer unknowns.

The practical answers to the questions shippers ask before replacing manual dispatch, adding a TMS, or taking back control from a managed 3PL.

The shipper FAQ.

CargoOS is built to make the operating and commercial tradeoffs visible before your team commits to a new freight workflow.

What does CargoOS cost?

CargoOS uses straightforward subscription pricing instead of hiding the cost inside a managed freight markup. The current plans are shown on our pricing page, so you can compare the monthly investment with the operational cost of calls, spreadsheets, and manual dispatch.

For the broader business case, read our guide to pricing transparency in freight software and the hidden costs of manual dispatch. The short version: you should be able to see both the software price and the process it replaces before you buy.

Will we lose control of our freight?

No. CargoOS is an operating layer for your team, not a black-box handoff. You keep visibility into loads, carrier matches, tenders, and shipment status while your people make the decisions that matter.

See how real-time load tracking keeps the workflow visible, then use our TMS buyer guide to evaluate control, data ownership, and day-to-day fit before choosing a system.

How is CargoOS different from a 3PL?

A 3PL typically manages freight on your behalf; CargoOS gives your team the tools and marketplace access to run the workflow with more transparency. You can see the relevant carrier and shipment context instead of asking a third party to explain what happened after the fact.

Read the full TMS versus 3PL comparison for a side-by-side look at control, economics, and when each model makes sense.

How long does onboarding take?

Onboarding is designed to be a focused rollout, not a months-long rip-and-replace project. Most teams can start with a defined set of lanes or shipments, establish the workflow, and expand once the operating rhythm is working.

That approach lets your team learn the system against real freight while keeping the current process available during the transition. We can talk through your lanes and timing before you decide on the rollout scope.

Are we locked into a long-term contract?

No long-term transformation commitment is required to evaluate CargoOS. Start with a focused operational use case, review the current plan terms on the pricing page, and make the next decision based on the value your team can see in the workflow.

The goal is a better freight operation, not a contract that makes it difficult to change direction.

Still weighing the move?

See the plans, compare the tradeoffs, and start with the path that fits your operation.